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Optimize your revenue
§ Elegant selling (*) - upselling techniques
§ Wake up ALL your "sales" forces
§ Marketing with social media
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Revive your guests’ satisfaction and loyalty
§ Understand the human dimension of your guests
§ Use of social media: guest dissatisfaction=opportunity
§ Quality management, audits and mystery shopping
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Rethink your organization to enhance profit
§ Operational and structural review
§ Cost analysis
§ Payroll monitoring
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Introduce or improve sustainability
§ Create and develop diversity
§ Improve employees’ satisfaction and reduce turn-over
§ Strengthen environmental awareness
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Discover and create new opportunities
§ Interim Management
§ Market and feasibility studies, business plans
§ Strategic partnerships
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