hospitality market development




























































































quality  -  personalisation  -  inspiration  -  well-being  -  satisfaction  -  performance  -  profit  -  sustainability


your consulting partner  in  brussels  and  europe   

 luxury  | tourism |  hospitality  |  hotels  |   spas  |   restaurants 


©  -  2011



 hospitality market development
Welcome   Profile   Solutions   Contact   Studies
Welcome   Profile   Solutions   Contact   Studies


"Much more than structure, highly visible staff

 is the key to guest loyalty and profit"

 Eric Dubreuil

 Business strategist and communication advisor

  (*) Elegant selling for luxury hospitality



Optimize your revenue

§         Elegant selling (*) - upselling techniques

§         Wake up ALL your "sales" forces

§         Marketing with social media


Revive your guests’ satisfaction and loyalty

§         Understand the human dimension of your guests

§         Use of social media: guest dissatisfaction=opportunity

§         Quality management, audits and mystery shopping


Rethink your organization to enhance profit

§         Operational and structural review 

§         Cost analysis

§         Payroll monitoring


Introduce or improve sustainability 

§         Create and develop diversity

§         Improve employees’ satisfaction and reduce turn-over

§         Strengthen environmental awareness


Discover and create new opportunities      

§         Interim Management

§         Market and feasibility studies, business plans

§         Strategic partnerships